Caliber guarantees that if its fares exceed a published publicly available rate on an available flight by 25%, the fare will be reduced to match the competition, plus 15%.

• Example: If Caliber lists a fare of $250, and you find the same flight for $150, which is 60% more, the fare will be adjusted upon Caliber’s verification of the fare and availability. Caliber will match the $150 fare plus 15%; therefore, for this example, the fare would be $172.50. You can then book the flight, pay $172.50 for the first fare, and get the Companion Flight for Free. All standard taxes and fees will apply. If you would like to submit a price match for consideration, please submit your request on the easy to use online form available at http://www.t-mobilepricematch.com
• Click through and follow instructions for your submission
• Caliber will respond to your request within 3-5 days.

A Free Companion Flight reward entitles the recipient to one free roundtrip flight when one full coach fare flight is purchased from Caliber. Passengers are responsible for payment of all government taxes as well as airport, airline, government and booking fees on both tickets.

• You must activate (new activations or add a line), migrate to, or renew a qualifying 2-year agreement between
  November 19 - January 5.
• You need to be a T-Mobile customer 31 days after activation or renewal effective date.
• You need to register for the promotion at the promotion website www.flywitht-mobile.com
• You need to purchase a full coach fare ticket at www.flywitht-mobile.com to use with the companion flight ticket
• Must be booked 30 days in advance.
• Minimum of one Saturday night stay is required.

If you have received notification that you are not eligible for the promotion or have questions on how many Free Companion Flights you may be eligible for, please call 1-800-942-8023. Please make sure when calling about eligibility that you have your name, email address, T-Mobile PCS number and T-Mobile account number to provide to the agent.

Customers can qualify for up 5 free companion flights per account.

The promotion is limited to one free companion flight reward per line of service, up to 5 per account. There are no household restrictions.

Number changes will not affect the customer's eligibility to participate in the promotion.

A change in mailing address has no effect on the customer's eligibility for the promotion.

Unaccompanied minors (defined as persons under the age of 18 years) will be able to utilize Free Companion Flight Rewards. The following provisions shall be applied for minors traveling unaccompanied:

• Children between the ages of five and eleven are allowed only on nonstop or direct flights (meaning no aircraft or flight number changes). T-Mobile understands this may impact promotional availability for booking requests of this nature.
• Individual airlines vary in their policies regarding unaccompanied minors; as such, this circumstance must be identified prior to finalizing booking request and failure to do so may result in flight cancellation or changes mandated by the airline. Any costs incurred as a result of such cancellations or changes are the sole responsibility of the traveler or his/her parent or legal guardian.
• Additional actions (such as early boarding, mandatory escort, etc.) may be required by the airline. It is the traveler's (or his/her parent or legal guardian) responsibility to obtain this information and fulfill any requirements or charges mandated by the booked airline.

• Yes, eligible customers in Hawaii and Puerto Rico can participate in this promotion.
• Honolulu and San Juan have been included as origination cities, but can NOT be used as destination cities.

Caliber is T-Mobile's fulfillment vendor providing the online ticket booking system for this promotion. All tickets must be booked through Caliber's online booking system on the promotional website www.flywitht-mobile.com or Caliber's Concierge Service Desk. The Caliber Concierge Service Desk can be reached at 1-866-902-9656, Monday through Friday 9am-9pm EST and 11-3pm EST on Saturday.

The free companion flight is free with the purchase of a full coach fare ticket except for a $12.75 booking fee per ticket and all and any additional taxes or fees charged by the airline, airport or government. Booking service charges will apply per passenger at a rate of $12.75 online and $30.00 when utilizing Caliber's Concierge Service Desk to book flights. All applicable taxes and fees assessed by airports, airlines and government entities apply. Taxes that a passenger will be responsible for will vary by state in which the flight originates and terminates. Currently these taxes average 10% of the flight cost. Note: The standard ticket must be purchased on the promotional website www.flywitht-mobile.com .

Any additional fees and taxes charged by the airline, airport or government are payable at time of booking, when you are making your reservations on www.flywitht-mobile.com . All major credit and bank cards are accepted.

Free Companion Flight 2008 is only good for coach class fares. You can book coach (online) and then call the airline directly to make the change/upgrade. The additional cost in fares and fees will apply.

Customers can book flights as soon as they their final eligibility is confirmed (31 days after activation of qualifying plan) and they are sent their booking link and PIN. Note: The promotion requires that travel be booked at least 30 days in advance. Customer must complete travel by February 15, 2010.

Free companion flights are for round-trip travel.

Yes, the Free Companion Flight ticket can be used by friends and family. Note: T-Mobile employees and agents who are not eligible to earn the free companion flight are eligible to travel on a free companion flight earned by a non-T-Mobile employee or dealer.

Yes, customers will be eligible to collect mileage in accordance with the rules of their mileage program.

• Flights must leave from one of the listed departure cities and arrive at one of the listed destination cities.
• A minimum one night Saturday stay is required.
• Other restrictions based on available airlines schedules and policies also apply.
• Flights must be booked 30 days in advance
• Must be 18 years of age or older to book the flight.
• Travel for minor children must be booked by parent or legal guardian.
• Legal travel documentation is required, as defined by airline and government policies.

No airlines are specifically excluded. Customers will select their airline of choice based on flight availability.

The travel booking experience is designed to match the customer experience on online travel booking sites. The customer will get to choose from a variety of different flight options. Caliber cannot guarantee first choice flights will be available.

Up to five Companion Rewards may be combined per booking. The probability of all 10 to travel on the same flight is less than 20%. For 8 people it is approximately 40%; for 4 people it is approximately 70%; and for 2 people it is 100%. Flight itineraries that include 10 or more travelers are considered “group travel” and do not fall within “promotional availability.” Groups wishing to book will be unable to utilize the Free Companion Flight booking engine and must contact the Caliber Concierge Service Desk in order to make travel arrangements. Additional fees may apply depending on the airline carrier.

Always, Companion Rewards only allow you to fly together on the same flight itinerary.

All companion rewards are nonrefundable and there are no changes allowed through Caliber. You may go directly to the airline to make any changes.

Customers who change their email address can utilize the Status Look Up Tool at www.flywitht-mobile.com to retrieve their status as well as the PIN Look Up tool to retrieve their PIN.

The Caliber Concierge Service Desk offers over the phone promotion registration for customers who do not have internet access. Agents will be available Monday through Friday 9am-9am EST and 11-3pm EST on Saturday to register only customers who do not have internet access. The number to call is 1-866-902-9657.

Customers can register together or separately, however, all subscribers who register will need to provide the account number.

January 15, 2010

The Booking PIN (Personal Identification Number) will be provided to the customer once they have met all the promotion eligibility requirements. Customers will use this PIN on the promotion website: www.flywitht-mobile.com to purchase the first travel ticket (full fare ticket) and get the second free companion flight ticket.

Click here to retrieve your Booking PIN.

Eligible customers who successfully complete the application process should receive PIN via email after they have been qualified for the promotion 31 days after their 2-year agreement effective date.

Customers can use the link and Booking PIN to book their trip with a full fare ticket and free companion flight. For detailed instructions, customers should log on to the free flight promotion website www.flywitht-mobile.com

You can utilize the online PIN look-up tool at www.flywitht-mobile.com to retrieve the lost PIN.

Yes, the Booking PIN is transferable and customers can gift them to friends and family, after it is received. The person receiving the Booking PIN would use it on the promotion website to book their full fare and free companion flights. Once the Booking PIN has been redeemed with booked travel, it cannot be transferred. Booking PINs cannot be sold.

Yes, the free companion flight must be used to travel on the same flight as the full fare ticket flight.

No.

Customers can check the status of their application online with the status look-up tool by logging onto www.flywitht-mobile.com any time after they have registered.

Updates are made every day on the promotion website but the timing of when your status is updated on the website will vary depending on where you are in the qualification process.

There are two places in the process where it could be determined the customer does not qualify for the free companion flight:

1. After they register on the website, and after the registration confirmation email is received, the promotion website will verify the customer has met the promotion criteria. If the promotion criteria is not met, they will receive an email from the promotion website within 3-5 days notifying them.
2. Existing customers need to be in good standing to be fully qualified. If existing customers are suspended for non-payment before 31 days and after they have registered for the promotion, they will receive an email letting them know, that because they have been suspended for non-payment, they are no longer eligible.

No, all tickets are e-tickets.

The Caliber Concierge Service Desk is a phone booking resource for customers. Live booking agents are available Monday through Friday 9am-9pm EST and 11-3pm EST on Saturday. The number to call the Caliber Concierge Service is 1-866-902-9656. Please note: Caliber will assess a $30 booking fee per ticket if you book with a live agent and a $12.75 per ticket booking fee if you book your flights at www.flywitht-mobile.com.